Question 1

What is Virtual Buyers Agent?

Accepted Answer

Virtual Buyers Agent is an Australian property investment analysis platform. It provides 26 data-driven Insights and financial calculators to help investors analyse, validate, compare, and purchase investment properties using the Guided Decision Framework: Analyse, Validate, Decide, and Offer.

Question 2

What's included in the Free plan?

Accepted Answer

The Free plan is permanent (not a trial). It includes 5 properties per month, the complete Investor Profile Quiz, access to 9 of 26 Insights, and educational resources. No credit card required.

Question 3

Can I cancel anytime?

Accepted Answer

Yes. There are no long-term contracts or cancellation fees. Cancel anytime from your account settings. You'll retain access to all features until the end of your current billing period.

Question 4

How accurate are the analysis results?

Accepted Answer

Virtual Buyers Agent uses data from authoritative Australian sources including ABS Census data, RBA economic indicators, and state government databases. All data sources are transparently cited in every analysis.

Question 5

What data sources does Virtual Buyers Agent use?

Accepted Answer

Virtual Buyers Agent aggregates data from ABS Census 2021, RBA economic indicators, state revenue office data, local council data, crime statistics, school zone data, transport networks, and economic indicators. All sources are cited in reports.

Question 6

What is Glass Box Transparency?

Accepted Answer

Every calculation in Virtual Buyers Agent shows exactly how it was derived — the formula, data sources, and assumptions used. Unlike black box tools, you can verify, question, and adjust any figure. This gives genuine confidence in the analysis.

Question 7

What is your refund policy?

Accepted Answer

Virtual Buyers Agent offers a 14-day money-back guarantee on all paid plans. Contact support within 14 days of purchase for a full refund. Free plan users can cancel anytime without charge.

Question 8

Does Virtual Buyers Agent work on mobile?

Accepted Answer

Yes. Virtual Buyers Agent is fully optimised for mobile and available as a native iOS and Android app. All features work seamlessly across desktop, tablet, and mobile devices.

Question 9

Is Virtual Buyers Agent providing financial or investment advice?

Accepted Answer

No. Virtual Buyers Agent is an information and analysis tool, not a financial adviser. All figures are calculated from publicly available data and show how they were derived. Always consult qualified professionals before making investment decisions.

Question 10

How long does a property analysis take?

Accepted Answer

Most property analyses complete within 30–60 seconds. Virtual Buyers Agent processes data in real-time to deliver instant structured analysis.

Frequently Asked Questions

Browse by Category

Getting Started

How do I sign up?

What's included in the Free plan?

How does the Investor Profile Quiz work?

What should I do after signing up?

Property Analysis

How accurate are the analysis results?

What data sources do you use?

Can I analyse any property in Australia?

How long does an analysis take?

How often is property data updated?

What is Glass Box Transparency™?

How does the Confidence Score work?

What is the Confidence Framework™?

What if I don't know the property price?

Is Virtual Buyers Agent providing financial or investment advice?

Subscription & Billing

How do I upgrade or downgrade my plan?

Can I cancel anytime?

What payment methods do you accept?

What is your refund policy?

How do I get invoices and receipts?

Product & Technical

Does this work on mobile devices?

How do I export analysis reports?

Is my data secure?

What browsers are supported?

Can I use this offline?

Support

How do I get help or support?

Do you offer training or tutorials?

Can I speak to someone directly?

What are your support hours?

What if I encounter technical issues?

Still Have Questions?

Popular Resources

Frequently Asked Questions

Browse by Category

Getting Started

How do I sign up?

What's included in the Free plan?

How does the Investor Profile Quiz work?

What should I do after signing up?

Property Analysis

How accurate are the analysis results?

What data sources do you use?

Can I analyse any property in Australia?

How long does an analysis take?

How often is property data updated?

What is Glass Box Transparency™?

How does the Confidence Score work?

What is the Confidence Framework™?

What if I don't know the property price?

Is Virtual Buyers Agent providing financial or investment advice?

Subscription & Billing

How do I upgrade or downgrade my plan?

Can I cancel anytime?

What payment methods do you accept?

What is your refund policy?

How do I get invoices and receipts?

Product & Technical

Does this work on mobile devices?

How do I export analysis reports?

Is my data secure?

What browsers are supported?

Can I use this offline?

Support

How do I get help or support?

Do you offer training or tutorials?

Can I speak to someone directly?

What are your support hours?

What if I encounter technical issues?

Still Have Questions?

Popular Resources